Shipping Policy
Shipping Policy for AhyanStores.com
Thank you for shopping with AhyanStores.com. We are committed to providing you with a seamless and efficient shopping experience. Please read our Shipping Policy to understand how we handle the shipping and delivery of your orders.
1. Order Processing Time Once your order is placed, it will be processed within 1–2 business days. Our business hours are Monday through Friday, from 9:00 AM to 5:00 PM (excluding holidays). Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods We offer two shipping options:
- Standard Shipping: Delivered within 5–7 business days.
- Express Shipping: Delivered within 3–4 business days.
3. Shipping Rates
- Standard Shipping: $5
- Express Shipping: $15
Shipping rates are fixed and will be applied based on the shipping method selected during checkout.
4. Order Tracking Once your order is shipped, you will receive an email with a tracking number and a link to track the progress of your package. You can also track your order by logging into your account on AhyanStores.com.
5. Shipping Address Please ensure that your shipping address is correct before completing your order. We are not responsible for delays or undelivered packages caused by incorrect or incomplete shipping information.
6. Shipping Delays While we strive to meet our estimated delivery times, certain circumstances may cause delays in shipping, such as weather conditions, carrier issues, or high order volumes. We will notify you of any significant delays and work to resolve the issue as quickly as possible.
7. Lost or Damaged Packages If your package is lost or damaged during shipping, please contact us at support@ahyanstores.com within 7 days of receiving your tracking information. We will work with the carrier to resolve the issue and provide you with a solution.
8. Returns and Exchanges For information on returns, exchanges, and refunds, please refer to our [Return & Refund Policy]. You can find more details on how to return items and the conditions that apply to ensure a smooth return process.
9. Contact Us If you have any questions or concerns regarding your order, shipping, or delivery, please feel free to contact our customer support team:
Email: support@ahyanstores.com
We appreciate your business and are here to assist you every step of the way.