Privacy Policy

 

At AhyanStores.com, operated by Ahyan Group LTD, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make purchases, or otherwise interact with us.

By using AhyanStores.com, you consent to the practices outlined in this Privacy Policy. Please take the time to read it carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect both personal and non-personal information to provide you with a seamless shopping experience:

  • Personal Information: When you make a purchase, create an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, billing information, and payment details (such as credit card information).
  • Non-Personal Information: We may also collect non-identifiable data, including your IP address, browser type, operating system, and browsing behavior (such as pages visited and links clicked), using cookies and similar technologies.

2. How We Use Your Information

The information we collect is used to:

  • Process Transactions: To process your orders, verify payment information, and facilitate shipping and delivery.
  • Improve User Experience: To understand your preferences and enhance the performance and functionality of our website.
  • Customer Support: To provide customer service, including responding to inquiries, processing returns, and handling complaints.
  • Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, and updates. You can opt-out of these communications at any time.
  • Security and Fraud Prevention: To protect against fraud, unauthorized transactions, and ensure the security of your personal information.

3. Sharing Your Information

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted partners under the following circumstances:

  • Service Providers: We may share your information with third-party service providers (such as payment processors, shipping companies, or analytics providers) to help us operate our business and deliver services to you.
  • Legal Requirements: We may disclose your information when required by law or to comply with legal processes, protect the rights and safety of Ahyan Group LTD, or enforce our terms and policies.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

4. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL (Secure Sockets Layer) encryption to ensure the secure transmission of sensitive information such as payment details. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

AhyanStores.com uses cookies and similar tracking technologies to enhance your shopping experience and collect non-personal data. Cookies help us remember your preferences, keep items in your cart, and track usage patterns on our site.

You can control the use of cookies through your browser settings. However, disabling cookies may limit the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites, such as payment gateways or social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights

You have the following rights regarding your personal information:

  • Access and Update: You may access, update, or correct your personal information by logging into your account or contacting us directly.
  • Opt-Out: You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in the email or contacting us.
  • Delete Information: You may request the deletion of your personal information by contacting us. However, certain data may be retained for legal, tax, or fraud prevention purposes.

8. Children's Privacy

AhyanStores.com is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have unintentionally collected such information, please contact us immediately, and we will take steps to delete it.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: